Shipping policy

SHIPPING & HANDLING

Please allow 3-5 business days for order processing Monday-Friday.

Note that transit times are established at the point of shipping and, vary by carrier.

Feel free to contact us at info@etinspires.com for more information.

Please note that GRIND GEAR 2.0, LLC. bears no responsibility for any delay(s) after your item has shipped. As previously established, shipping and, delivery times will vary depending on your package’s point of origin, destination and, carrier.

In the event a package is returned as “undeliverable,” the customer is responsible for both the return and, initial shipping charges.
If package tracking status shows “delivered” and, you did not receive the item, all claims must be initiated by the customer with the carrier. (i.e. FedEx, USPS. UPS, etc...)
Note; If we are shipping your products to an address other than the billing address of the credit card used for the purchase, this will cause a slight delay in processing your order.

SALE PERIODS

During Seasonal sales and, other “high-volume” periods, please allow between 10-20 Business Days for your order to be *processed.

*processing outlines the process of order preparation up to but, NOT including shipping.

Please ensure that all of your order information is correct BEFORE completing/submitting your order. In the event, wrong items are ordered during sale periods there is no guarantee we can correct the order before shipment. Consequently, if your order contains items you have not ordered it is the customer’s responsibility to return the incorrect items purchased.

PLEASE CHECK YOUR CART ITEMS CAREFULLY BEFORE PROCEEDING TO THE CHECK OUT PAGE!

It’s vital that you check and, double-check your mailing/shipping addresses before completing your orders. ETA, Inc. is not liable for any additional costs you may incur when incorrect mailing/shipping address information has been provided. Regrettably, we are unable to offer refunds in these instances. Again, please make sure all your shipping information is correct before finalizing your order.

Should you have any questions regarding shipping/approximate delivery times, please email us at info@etinspires.com. Our hours of operation are M-F- 9 AM to 5 PM ET. You can expect to hear from us within those windows.